DeliGo Support

Get help for any DeliGo service — rides, deliveries, groceries, couriers, and more. Find answers, contact our support team, or explore self-help guides below.

Welcome to DeliGo Support Center

We’re committed to helping every DeliGo user — whether you’re a customer, rider, driver, business partner, or vendor. Explore the sections below to find the right support for your needs.

Explore Support

Select your DeliGo support category

Customers

Need help with orders, payments, or your DeliGo app experience?

Get Support
Riders

Learn about rider onboarding, delivery process, and earnings help.

Rider Support
Drivers

Help with ride requests, driver registration, and trip payments.

Driver Support
Food

Support for customers and restaurants using DeliGo Food delivery.

Food Support
Couriers

Help for couriers handling parcel or express deliveries.

Courier Support
Fleet Owners

Information for fleet owners managing multiple DeliGo vehicles or drivers.

Fleet Support
Restaurants & Stores

Partner onboarding, menu management, and sales dashboard help.

Restaurant Support
DeliGo Business

Help for business clients using DeliGo for employee rides or deliveries.

Business Support

Frequently Asked Questions

You can contact our team via support@deligo.pt, through the in-app Help Center, or by visiting your specific support section above.

Our support is available 7 days a week from 9:00 to 22:00 (Lisbon time). Live chat in the app is available during these hours.

Open the DeliGo app → go to “My Orders” or “My Rides” to view live tracking and status updates.

Still need help?

We’re always ready to assist you. Get in touch with our support team for personal help.

Email: support@deligo.pt

Phone: +351 210 123 456 (Mon–Sun, 9:00–22:00)

App Support: Open the DeliGo app → Menu → Help & Support