Terms and Conditions

To use DeliGo services, you must create an accurate account. You are responsible for maintaining the confidentiality of your login credentials. DeliGo reserves the right to suspend accounts with false information.

All payments are processed securely. By using DeliGo, you agree to pay all fees associated with your orders, rides, or deliveries. DeliGo may charge a service fee, which will be clearly shown before checkout.

Cancellation policies vary by service (rides, food, etc.). Refunds are issued at DeliGo's discretion based on the specific circumstances. Please review the cancellation policy before confirming an order.

DeliGo strives to provide timely and accurate services. However, we are not liable for delays caused by weather, traffic, or other force majeure events. Estimated delivery times are not guaranteed.

You agree not to misuse DeliGo services, including fraud, harassment, or violating any laws. DeliGo may terminate your account for such behavior without prior notice.

Your personal data is handled according to our Privacy Policy and applicable laws (GDPR). DeliGo will never sell your data to third parties without your explicit consent.

Any disputes shall first be attempted to be resolved amicably through DeliGo support. If unresolved, disputes will be subject to the laws of Portugal and exclusive jurisdiction of its courts.

DeliGo may update these Terms from time to time. Continued use of the platform after changes constitutes acceptance. You will be notified of material changes via email or in-app notification.